Please do not return your product to the store, Cautions, Troubleshooting – Panasonic KX-P7100 User Manual

Page 4: Supplies, Please call : in the u.s

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Ink jet media

Not genuine toner

Insert a stack of media into

the manual feed. (Insert a
media one by one.)

Media for ink jet

(paper, transparency, etc.) or
transparency for color laser
printer; it may be wrapped
around the fuser roller and
cause damage.

Any toner other than genuine

Panasonic toner; it may
damage the printer.

Unstable or unlevel surfaces.

Directly in front of air

conditioning vents.

Liquids near the equipment.

Areas of poor ventilation.

Areas of high dust or chemical

fume concentration.
(solvent etc.)

Direct exposure to sunlight.

Extremely high or low

temperature [temperature
range: 10

°

C to 32.5

°

C

(50

°

F to 90.5

°

F)]

Extremely high or low humidity.

(humidity range: 20% to 80%
RH)

Condensation due to rapid

change of temperature.

Close the front cover.

Load media in the media tray and
press the CONTINUE button (press
for less than 5 seconds).

Remove the jammed media, then
open the front cover and close it.

Press the CONTINUE button (press
for less than 5 seconds).

Turn the power off for a few seconds
then on again. If the error continues,
call for service.

Replace the toner cartridge soon.

Replace the drum unit soon.

Install the drum unit.

Replace the toner cartridge now.

Replace the drum unit now.

Replace the drum unit and toner
cartridge now.

Cautions

To avoid machine malfunction, do not use the equipment under the following conditions:

Static Electricity Damage

To prevent static electricity damage to any of the following
components, touch a grounded metal surface, such as the
printer’s bare metal frame prior to touching the component.

• The interface connectors: parallel and USB
• Electrical components, connectors inside the printer

Interface Cable

Always use a shielded interface cable.

Use of an unshielded cable can result in radio interference with
data.

Power Source

Do not use a line conditioner, transient suppressor or surge
protector as it may cause a machine error.

Ventilation Space

The ventilation space needed is more than 20 mm (0.8˝) between
the printer and a wall.

Troubleshooting

For detailed information, refer to the “Maintenance and Specifications” section of the Operating
Instructions installed on your computer.

Error Indication

Indicators

Possible Cause

Recovery

ERROR

TONER/
DRUM UNIT

Front cover is open.

Media tray is empty.

Printer failed to feed a media from the
media tray.

Media jam has occurred.

RAM overflow or overrun has occurred.

Internal error has occurred.

Toner is low.

Drum unit is wearing out.

Drum unit is not installed.

Toner is empty.

Drum unit is worn out.

Drum unit is worn out and toner is empty.

:Indicator is lit.

:Indicator is blinking (with an interval of 1 second).

:Indicator is turned off.

Supplies

Use of supplies other than genuine Panasonic supplies can damage the printer. This will void the
warranty of the printer and supplies.

Panasonic Digital Imaging Solutions Company
Business Unit of Matsushita Electric Corporation of America
Two Panasonic Way, Secaucus, New Jersey 07094

To locate your nearest sales dealer

CALL 1-800-742-8086

To order consumables

CALL 1-800-833-9626

For technical support

CALL 1-800-726-2797

Panasonic Sales Company (PSC)
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infatería, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985

Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
http://www.panasonic.ca

Matsushita Electric Industrial Co., Ltd.
Web Site : http://www.panasonic.co.jp/global/

World Wide Web Support:
http://www.kme.panasonic.co.jp/saga/english/index.htm

Please DO NOT return

your product to

the store!

Returning this product is expensive and time

consuming for you, your retailer and for us, the

manufacturer. Should you encounter any

problems with your new product, please refer to

the Operating Instructions.

If you still need assistance, call our toll free

“HELP” line at:

please call:

In the U.S.:

1-800-726-2797

In U.K.

:

Call the Service Hotline:

08709 097357

or

e-mail: [email protected]

ERROR

TONER/
DRUM UNIT

TONER/
DRUM UNIT

TONER/
DRUM UNIT

READY

ERROR

READY

ERROR

READY

READY

*

1

The indication varies depending on the printer status.

*

1

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