17 problem solving, Problems with application software – PACKARD BELL MH4000 User Manual

Page 157

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6-17

Problem Solving

Problems with Application Software

If you have problems with application software,
perform the following:

■

Verify that the software is properly configured for
the system. Refer to the software installation and
operation documentation for instructions on setting
up and using the software.

■

Verify a different copy of the software to see if the
problem is with the copy you are using.

■

Make sure all cables are installed correctly.

■

Verify that the system board jumpers are set
correctly. Refer to the Configuring Your System
chapter for jumper settings.

■

If other software runs correctly on the system,
contact your vendor about the failing software.

If the problem persists, contact the software vendor's
customer service representative for assistance.

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