Petsafe IN-GROUND FENCE PIG00-10773 - Manual (Page 29)

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Troubleshooting
Receiver Collar
is not beeping
or correcting.
• Check battery to make sure it is installed properly and turned to the
ON position.
• Perform Static Correction and Battery Test (page 16). If Battery
Status LED does not flash Green, replace the battery.
• Check that both lights are lit on the Fence Transmitter. If not,
perform the “Transmitter Loop Test” (page 32).
The Receiver
Collar is
beeping, but
the pet is not
responding
to the Static
Correction.
• Test the Receiver Collar with the Test Light walking toward the
Boundary Wire.
• If the Test Light flashes, check the fit of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or
purchase longer Contact Points by contacting the Customer
Care Center.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.
• Purchase a stronger Receiver Collar by contacting the Customer
Care Center.
The Receiver
Collar has to
be held on
top of the
Boundary Wire
to activate.
• Perform Battery Test and replace battery if necessary.
• Adjust Boundary Width Control knob clockwise to increase the
distance from the Boundary Wire that the Receiver Collar activates.
Verify the Boundary Control Switch is placed at the proper setting
according to the amount of Boundary Wire used. (See Step 6)
• If using a Double Loop, make sure Boundary Wires are separated at
least 5 feet.
• If the Receiver Collar still has to be held on top of the Boundary
Wire, perform the “System Test” and/or “Transmitter Loop Test”.
The Receiver
Collar activates
inside the
house.
• Make sure the Boundary Wire is not running within 15 feet of the
house. The signal can transmit through the walls of your house.
• Make sure Boundary Wires are twisted from Boundary to the
Fence Transmitter.
• Turn the Boundary Width Control knob counterclockwise to
decrease the distance from the Boundary Wire that the Receiver
Collar activates.
I have an
inconsistent
signal.
• Make sure Fence Transmitter is at least 3 feet from large metal objects
or appliances.
• Make sure all Boundary Wire turns are gradual with a minimum
3 foot radius.
• Make sure the Boundary Wire is not running parallel to and within
10 feet of electrical wires, neighboring containment systems,
telephone wires, television or antenna cables, or satellite dishes.
• If a neighboring containment system may be causing an inconsistent
signal, move the Boundary Wire farther away from the neighboring
containment system.