Trouble-shooting, Problems you may encounter with your telephone – Philips HALO SURFACE H2220 User Manual

Page 12

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PROBLEMS YOU MAY ENCOUNTER WITH YOUR TELEPHONE

The table below lists the problems you may encounter when using your Philips
telephone.

11

PROBLEM

CAUSE

SOLUTION

The LED on the base station is

not lit.

The base station has not been

plugged in correctly or there is a

power cut.

Check the connections.

No audible signal is transmitted

when you place the handset on

the base station.

u

The charging contacts are not

making contact.

u

The charging contacts are dirty.

u

Pick up the handset and the

replace it.

u

Clean them with a clean dry

cloth.

There is no dialling tone.

u

The base station has not been

connected to the telephone line

correctly.

u

Check the connections (see

page 3).

u

The handset battery is flat.

u

Place the handset on the base

station and wait for at least

12 hours.

u

You are too far from the base

station.

u

Go nearer to the base station.

These is no dialling tone even

though you have left the

handset on the base station for

at least 12 hours.

The batteries are worn out.

Contact your local Philips dealer

for new batteries.

If all these solutions fail.

Unplug your base station then

plug it in again.

ang6120.qxd 31/05/99 15:36 Page 11

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