Odd failure, Odd not operating correctly – PACKARD BELL TM87 User Manual

Page 157

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Chapter 4

147

ODD Failure

If the

ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-

defective FRUs:

ODD Not Operating Correctly

If the

ODD exhibits any of the following symptoms it may be faulty:

•

Audio CDs do not play when loaded

•

DVDs do not play when loaded

•

Blank discs do not burn correctly

•

DVD or CD play breaks up or jumps

•

Optical drive not found or not active:
•

Not shown in My Computer or the BIOS setup

•

LED does not flash when the computer starts up

•

The tray does not eject

•

Access failure screen displays

•

The ODD is noisy

Perform the following general solutions one at a time to correct the problem.
1. Reboot the computer and retry the operation.
2. Try an alternate disc.
3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable

Storage panel.

4. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.

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