Petsafe PIG00-10777 - Manual (Page 22)

22 1-800-732-2677
Accessories
To purchase additional accessories for your PetSafe ® Stubborn Dog In-Ground Fence ™ , contact the Customer Care Center at
1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.
Component Part Number
Battery - 9-Volt Alkaline PAC11-12067
Power Adapter for the Fence Transmitter RFA-372
Surge Protection Kit LP-4100-1
Replacement Collar Strap RFA-41-1
Stubborn Dog Receiver Collar PRF-275-19
Deluxe UltraLight ™ Receiver Collar PUL-275
Additional Boundary Wire RFA-1
Additional Boundary Flags RFA-2
Additional Gel-filled Capsules and Wire Nuts RFA-366
Wire & Flag Accessory Kit PRFA-500
Accessory Pack RFA-281
Wire Break Locator RFA-450
Troubleshooting
Receiver Collar is not
beeping or correcting.
• Check battery to make sure it is installed properly.
• Check that both lights are lit on the Fence Transmitter. If not, perform the “Transmitter Loop Test” (page 25).
The Receiver Collar is
beeping, but the pet is not
responding to the Static
Correction.
• Test the Receiver Collar with the Test Light walking toward the Boundary Wire.
• If the Test Light flashes, check the fit of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or purchase longer Contact Points by
contacting the Customer Care Center.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.
The Receiver Collar has
to be held on top of the
Boundary Wire to activate.
• Replace battery.
• Adjust Boundary Width Control knob clockwise to increase the distance from the Boundary Wire that the
Receiver Collar activates. Verify the Boundary Control Switch is placed at the proper setting according to the
amount of Boundary Wire used. (See Step 6)
• If using a Double Loop, make sure Boundary Wires are separated at least 5 feet.
• If the Receiver Collar still has to be held on top of the Boundary Wire, perform the “System Test” and/or
“Transmitter Loop Test”.
The Receiver Collar
activates inside the house.
• Turn the Boundary Width Control knob counterclockwise to decrease the distance from the Boundary Wire
that the Receiver Collar activates.
• Make sure the Boundary Wire is not running within 15 feet of the house. The signal can transmit through the
walls of your house.
• Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter.