Troubleshooting – Philips 005 User Manual

Page 23

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23

Troubleshooting

There are no files stored in my player. How come the memory is
less than 64MB or 128MB?

• The player uses some of the memory in the device for the software

and settings.

Malfunction. No sound, power or reaction to controls.What’s
wrong?
– Battery power weak/ AAA battery incorrectly inserted.

• Charge the player via the USB or if you want to use the AAA battery

box, correctly insert a fresh battery (see page 13-14).

– Headphones not properly connected.

• Check both the headphone and remote control are correctly and

securely connected to the player. (see page 7)

• Adjust the volume.

– Electrostatic discharge.

• Adjust the function switch to OFF/ CHARGE position, and then back

to the PLAYBACK/ DOWNLOAD position to reset the player.

– Corrupted file/ track.

• Clear all tracks from the device memory. Click from your PC task bar:

Start

➜ Programs ➜ Philips Key Ring Wearable Audio player

(xxxMB)

➜ Format. In the Key Ring Format dialogue box,

uncheck the Quick Format option and then click Start to start the
format application.

– If there is still no response from the above tips, the Flash memory may have

been corrupted.
• Please check out the following steps to recover your player.

To recover the device, try the following:
1 Check that you have adjusted the function switch to the OFF/

CHARGE position and the remote control is connected.

2 Detach the USB cover and connect the player’s USB port to the USB

port of your computer.

KEY003-6-ENG 9/3/03 12:11 PM Page 23

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