11 frequently asked questions – Philips MT3120 User Manual

Page 26

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24 EN

11 Frequently

asked questions

How to connect the handsfree phone to my

other phones?

Go to > > [Services] > [Register].

Tip

•

For information, see chapter 'Get started', section

'Register your phone'.

No signal bars are displayed on screen.

• The handset is out of range. Move it closer

to the base station.

• Make sure you have registered your phone

to the base station.

Tip

•

For information, see chapter 'Get started', section

'Register your phone'.

My phone is not connected to the base

station/I cannot get a dial tone.

Your phone is not registered, i.e. linked to the

base station. Register the handset with the base

station.

If I fail to register the phone to the base

station, what do I do?

Your base memory is full. Unregister the unused

handsets and try again.

No dialing tone

• Check your phone connections.

• The handset is out of range. Move it closer

to the base station.

The handset is connected to the power supply

but does not charge.

• Make sure there is power supply and the

charging adapter is plugged properly to the

phone.

• Make sure you switch on the phone.

No display

• Make sure the batteries are charged.

• Make sure there is power and the phone is

connected to the charger.

Bad audio (crackles, echo, etc.)

• The handset is nearly out of range. Move it

closer to the base station.

• The phone receives interference from the

nearby electrical appliances. Move the base

station away from them.

• The phone is at a location with thick walls.

Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on.

The caller ID is not displayed.

• The service is not activated. Check with

your service provider.

• The caller's information is withheld or

unavailable.

• Not all DECT base stations support caller

ID service compatible with this phone.

I have a 6 digit pin code but I can only enter 4

digits on my handsfree phone.

If you use a pin code with more than 4 digits,

it cannot be entered through the handsfree

phone. In this case, change your base stations

pin code to a 4-digit pin code (e.g.0000) and

then resume the registration process.

Internal calls do not work on my handsfree

phone.

Placing internal calls from your handsfree phone

is not supported.

Note

•

If the above solutions do not help, Switch off the phone,

then switch it on and try again.

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