9 frequently asked questions, Frequently asked questions – Philips SA5295 User Manual

Page 39

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My player cannot power on.

• You may have failed to press and hold

2;

long enough. Press and hold

2;

until the Philips

welcome screen appears on display.

• Your device battery may be out of power due to long period of non-usage. Please charge

your player.

If none of the above works, then you may have to use the Device Manager to

recover your player:

Launch the Philips Device Manager at Start > Programs > Philips Digital Audio

Player > SA52XX > Philips SA52XX Device Manager on your PC.
Press and hold the

VOL+

button while your player is connecting to the PC.

Keep holding the key until the Philips Device Manager acknowledges your player and

goes into recovery mode.
Click the repair button and follow the instructions given by the Device Manager.
After the player has been repaired, disconnect it from your PC and re-start.

There is no music on my player after transfer.

Are your songs in MP3 or WMA format?

Other formats will not playback on the player.

There is no picture on my player after transfer.

Are your pictures in JPEG, BMP or GIF format?

Pictures in other formats cannot be transferred to your player.

There is no video on my player after transfer.

Make sure you use MediaConverter™ for Philips(provided in the CD-ROM) to convert the

video clips into the readable format to the player.

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9 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next

section. Please also check out FAQs at

www.philips.com/support

for further help and other

troubleshooting tips.
Consult your dealer or service center if you are unable to find a solution by following these

hints.

Warning Under no circumstances should you try to repair the set yourself, as this will

invalidate the warranty.

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