Trouble-shooting – ProForm CR 610 User Manual

Page 17

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17

TROUBLE-SHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-888-936-4266, Monday through Friday, 8h00 until 18h30 eastern time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 9). Use only a CUL-listed surge suppressor,
rated at 15 amps, with a 1 mm

2

(14-gauge) cord of 1.5 m (5 ft.) or less in length.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.

d. Check the on/off switch located on the treadmill near

the power cord. The switch must be in the on posi-
tion.

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the

circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five

minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The speed display on the console does not function properly

SOLUTION: a. Remove the key from the console and unplug the

power cord. Remove the screws from the hood and
carefully remove the hood. Locate the Reed Switch
(21) and the Magnet (43) on the left side of the Pulley
(42). Turn the Pulley until the Magnet is aligned with
the Reed Switch. Make sure that the gap between
the Magnet and the Reed Switch is about 3mm
(1/8”).
If necessary, loosen the Screw (30) and move
the Reed Switch slightly. Retighten the Screw. Re-at-
tach the hood, and run the treadmill for a few minutes
to check for a correct speed reading.

Tripped

Reset

Tripped

c

Reset

On

Position

d

43

21

a

30

3mm

42

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