Panasonic KX-TG5438 User Manual
Page 59
Useful Information
For assistance, please call 1-800-211-PANA (7262).
59
Phonebook
Caller ID
Problem
Cause & solution
I cannot store an item in
the phonebook.
L
You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
L
Do not pause for over 1 minute while storing.
While storing an item in
the phonebook, the
handset starts to ring.
L
A call is being received. Answer the call and start again
from the beginning after hanging up.
Copying stopped with an
item displayed.
L
The destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
The display exits the
phonebook while
searching.
L
The handset automatically exits after 1 minute of
inactivity.
Problem
Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L
If your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L
If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L
The name display service may not be available in some
areas. Contact your telephone company for details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 26).
L
If a call is being transferred to you, the caller information
will not be displayed.
L
Generally caller information is displayed from the 2nd
ring.
TG5438_5439.book Page 59 Tuesday, January 11, 2005 4:46 PM