For canada, Appendix – Panasonic CF-19 User Manual

Page 35

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35

Appendix

For Canada

PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the fi rst end user customer, this computer product (excluding software

media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under

normal use, subject to the terms set forth below, during the period of warranty coverage specifi ed.

Scope of Coverage

Period of Coverage

Type of Failure Coverage

• Laptop Computers (except Battery) and AC Adaptor

• Factory/PCI installed options including Wireless WAN, GPS,

Bluetooth, Finger print reader, Backlit keyboard, Memory Card

and Media Bay Drives (Floppy, CD/DVD)

• Mobile Wireless Display

• PDRC – LCD and Keyboard Assemblies

• Port Replicator

Three (3) Years from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• Hand-held Computers

• Battery

• Battery charger

• Auto Adaptor

• External USB Drives

One (1) Year from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• Digitizer pen or stylus

Ninety (90) Days from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• All consumable items including protection fi lm, cleaning cloth,

carry case, tether and harness

No Coverage

Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the

nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding

holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before

warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable

rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance

of the original period of warranty coverage.

No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure

of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, intro-

duction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CON-

TROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS

*2

. PANASONIC WILL NOT BE RESPONSIBLE

FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.

*2

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems

when used during critical phases of fl ight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Sys-

tems and 2 EFB Systems are defi ned by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leafl ets)

No.36

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE

Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original pur-

chase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.

SOFTWARE MEDIA LIMITED WARRANTY

Coverage – PCI warrants to you, the fi rst end user customer, that the disk(s) or other media on which software program(s) is/are

supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from

date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.

THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.

Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.

Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and

you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississau-

ga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected

defect, PCI will replace in Canada the defective disk(s) or other media.

Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the

media only. It does not cover any other damages, including, but not limited to, loss of use or profi t loss, or special, indirect or conse-

quential damages, or other claims, whether or not of similar character.

No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,

or in environmental conditions other than those specifi ed by PCI or the manufacturer, or if subjected to misuse, neglect, mishan-

dling, modifi cation or attempted modifi cation of the program, or if damaged by accident or act of God. PCI is not responsible for

damage to or loss of any program, data or removable storage media.

GENERAL

NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RE-

SPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,

OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROF-

IT OR GOODWILL.

IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU

FOR THE COMPUTER PRODUCT.

NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE

OF ACTION AROSE.

Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

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10/23/2009 2:41:14 PM

10/23/2009 2:41:14 PM

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