Palm Treo 600 User Manual
Page 148
146 :: Network connection
• For additional suggestions, see www.palmOne.com/support.
• Contact Verizon to verify that your subscription plan includes high-speed data
services and that these services have been correctly activated. Verizon should also
be able to tell you if there are any outages in your location. Confirm your user name
and password.
• Confirm that high-speed data services are correctly configured on your Treo:
1. Press Applications Launcher.
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon.
4. Choose the pick list in the upper-right corner, then select Network.
5. If the Service field says Untitled, choose the Service pick list, then select the
appropriate data service. Call Verizon for more information about their data
services.
6. Choose Connect.
I can’t send or receive text or multimedia messages
• Make sure Wireless Mode is turned on (see page 13).
• Make sure the Data Services
icon appears in the Main view of the Phone
application (near the top of the screen). If you do not see this icon, data services
are not available in your current location and you cannot exchange multimedia
messages. You can still exchange text messages without data services.
• Contact Verizon to verify that your plan includes messaging services, that these
services have been correctly activated, and that they are available at your location.
(Verizon should be able to tell you if messaging services have been experiencing
transmission delays).
• If possible, contact the recipient or sender of the message, and make sure the
receiving device can handle the type of file that is being sent.
• If a text message arrives but does not display an alert, perform a soft reset (see