Technical support – Portsmith USB User Manual
Page 19
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14
Technical Support
For additional information, refer to the FAQ List in the Support Section at
. If you need additional assistance, you can contact a
Technical Support specialist via e-mail at:
. Please
provide the following information:
NOTE
You can find the Portsmith Express serial number on the label on the back of the
unit. Or you can right click the profile name in the software, and select Serial
Number. When you do, a screen similar to the one below will be displayed.
• Your name
• Your phone number
• Your e-mail address
• Portsmith Express Unit model
• Portsmith Express serial number
• Laptop PC make and model
• Operating system
• Detailed problem description
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