Clearing error messages, Diagnosing problems, Chapter 5: troubleshooting – Pitney Bowes 9K0U User Manual

Page 36

Advertising
background image

5-2

Chapter 5: Troubleshooting

Integra

Platform Scale 9K0U Operator Guide SV61955 Rev. A

Diagnosing
Problems

Occasionally, error messages display on the screen. Some-
times they identify an incorrect entry and indicate corrective
action. To clear most errors:
1. Press CE/C to return to previous menu.
2. Press CE/C a second time to return to the beginning of the

transaction.

If the error does not clear, call the Pitney Bowes Diagnostic
Center at 1-800-522-0020.

You may be able to diagnose and correct problems yourself by
referring to the symptoms vs. recommendations chart on the
next page. If performing the suggested action is not success-
ful, call the Pitney Bowes Diagnostic Center.

Clearing Error
Messages

Advertising