Troubleshooting – Philips 530 User Manual

Page 95

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Troubleshooting

93

Troubleshooting

The phone does not

switch on

Remove and reinstall the bat-
tery (see page 7). Then charge
the phone until the battery
icon has stopped flashing. Fi-
nally, unplug from the charg-
er and try to switch the
mobile on.

The display shows

BLOCKED when

you switch on

Somebody tried to use your
phone but didn’t know the
PIN code nor the unblocking
code (PUK). Contact your
service provider.

The

and

symbols are not dis-

played

The network connection is
lost. Either you are in a radio
shadow (in a tunnel or be-
tween tall buildings) or you
are outside the network cover-
age area. Try from another
place or contact your network
operator for assistance/infor-
mation about the network.

The display doesn't

respond (or the dis-

play responds slow-

ly) to key presses

The display responds more
slowly at very low tempera-
tures. This is normal and does
not affect the operation of the
phone. Take the phone to a
warmer place and try again.
In other cases please contact
your phone supplier.

Your phone doesn’t

return to the idle

screen

Press and hold

c

, or

switch off the phone, check
that the SIM card and the bat-
tery are installed correctly,
and switch it on again.

Your phone doesn’t

display the phone

numbers of incoming

calls

This feature is network and
subscription dependent. If the
network doesn’t send the call-
er’s number, the phone will
display

Call 1

instead. Contact

your operator for detailed in-
formation on this subject.

You can’t send text

messages

Some networks don’t allow
message exchanges with other
networks. Contact your oper-
ator for detailed information
on this subject.

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