Troubleshooting, Telephone system – Panasonic KX-TG5480 User Manual

Page 85

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Answering System

Preparation

85

T

e

lephone System

Useful Info

rmation

For assistance, please call: 1-800-211-PANA(7262)

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 84) for the Cause & Remedy.

Telephone System

Problem

Cause & Remedy

“No link to base.
Move closer to
base and try
again.

” is displayed and an

alarm tone sounds.

• The handset has lost communication with the

base unit. Walk closer to the base unit, and try
again.

• Confirm the base unit’s AC adaptor is plugged in.
• Raise the base unit antennas.
• If the above remedies do not solve the

problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 64).

Static, sound cuts in/out, fades.
Interference from other
electrical units.

• Move the handset and base unit away from

other electrical appliances (p. 3).

• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 35).
• If the unit is connected to a telephone line with

DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone
line between the base unit and the telephone
line jack.

The base unit/handset does
not ring.

• The ringer volume is turned off. Set to high,

medium, or low (p. 23, 24).

The handset display is blank.

• If the handset display is blank, fully charge the

battery (p. 15).

You cannot program any
function items.

• Programming is not possible while the

handset or base unit is being used.

• Do not pause for over 60 seconds while

programming.

• Walk closer to the base unit.
• While another user is listening to messages or

the Answering System is handling a call, you
cannot program. Try again later.

While programming or
searching, the handset or base
unit starts to ring and the
program/search stops.

• A call is coming in. To answer the call, press

[

C

], [s], or the called line soft key (

)

or (

) on the handset, or press

[SP-PHONE] or the called line button on the
base unit. Start again from the beginning after
hanging up.

LI NE1

LI NE2

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