Philips 21B582BH - Manual (Page 20)

19
Additional Information
W h a t t o D o i f S o m e t h i n g i s n ' t W o r k i n g
T T roubleshooting roubleshooting
Having trouble? Something not working? Before calling for help, try these suggestions.
H AVING THIS PROBLEM ? C HECK THESE ITEMS
No Picture Make sure the Power cable is plugged in the wall and back of the monitor.
(Power LED not lit) Power button on top of the monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one minute.
No Picture Make sure the computer is turned on.
(Power LED is Amber Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 16.
or Yellow in color) Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
The Energy Saving Feature may be activated. See pages 12 and 17 for more detail.
No Picture Make the Brightness and Contrast controls are set correctly. See page 4 for details
(Power LED is Green Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 16.
in color) Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Unplug the monitor from the power outlet for about 3 minutes.
Screen says Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 16.
Make sure the monitor cable is properly connected to your computer. See Setting Up foldout.
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on
when you turn on
the monitor.
No Color If you are using a non-VESA-DDC standard video card, consult your local Philips dealer or
service organization to obtain an adapter.
Color appears blotchy The picture may need degaussing. See page 5 for details.
Remove any nearby magnetic objects.
Face the monitor East for best picture quality.
Missing one or Check user settings of Color Temperature. See pages 8 and 9 for details.
more colors Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Dim Picture Adjust the Brightness and Contrast controls. See page 4 for details.
Check the Video Input selection and switch from 0.7 volts to 1.0 volts or 1.0 volts to 0.7 volts. See page 11.
Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.
Picture is too large Adjust the Horizontal and/or Vertical Size. See pages 7 and 8 for details.
or too small
Edges of the picture The geometry controls require adjusting. See page 14 for details.
are not square
Picture has a double Eliminate the use of a video extension cable and/or video switch box.
image Face the monitor East for best picture quality.
Picture is not sharp Check to make sure Moire is switched off. See page 12.
Unstable Picture Increase your refresh rate. Consult your computer manual for details.
Windows ’95 cannot Select “Super VGA” under S TANDARD D ISPLAY T YPES , or contact your video card manufacturer
find your video card for the right drivers.
NO SYNC INPUT
NO SYNC INPUT
NO SYNC INPUT
NO SYNC INPUT