Panasonic KX-MB2060 User Manual
Page 119
Problem
Cause & Solution
I cannot make calls.
R The dialing mode setting may be wrong. Change the setting (feature #120
R The cordless handset is too far from the base unit. Move closer and try again
(KX-MB2060 optional).
R Another unit is in use. Wait and try again later.
R Answering machine is being used. Wait and try again later.
The unit does not ring.
R The ringer volume is turned OFF. Adjust it (page 27).
The other party complains
they only hear a fax tone and
cannot talk.
R FAX ONLY mode is set (page 63). Tell the other party the number is only
used for faxes.
R Change the receiving mode to TEL mode (page 64) or TAM/FAX mode
R If you use a Distinctive Ring service, make sure you have set the same ring
pattern assigned by the telephone company (page 68).
The MRedialN or MPauseN
button on the base unit does
not function properly.
R If this button is pressed during dialing, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialed will be
redialed.
The receiving mode does not
function properly.
R Distinctive Ring is set (feature #430 on page 68).
Whenever I try to retrieve my
voice mail messages, I am
interrupted by the fax tone.
R You are probably entering MGN MBN M9N. This is the default setting for the
fax activation code. If you use a voice mail service, turn the fax activation
feature OFF or reprogram the activation code (feature #434 on page 85).
I cannot page a cordless
handset or base unit
(KX-MB2060 optional).
R The cordless handset is too far from the base unit.
I cannot receive a fax
document on the computer.
R Make sure the following features are set beforehand.
– PC fax reception (feature #442 on page 86)
– Computer setting for the PC fax reception (feature #443 on page 30)
I cannot display a received fax
document on the web
browser (LAN connection
only).
R Make sure the following features are set beforehand.
– Fax preview mode (feature #448 on page 66)
– Web fax preview access code (feature #450 on page 66)
R You cannot display a received fax document on the web browser during
printing, copying or scanning. Try again after printing, copying or scanning.
I cannot erase a received fax
document on the web
browser (LAN connection
only).
R View, print or save a received fax document before erasing (page 66).
For assistance, please visit http://www.panasonic.com/help
119
14. Help