Printer server/file server/printer checklist, Workstation to network card connection checklist, Network card loses its file server connection – Philips KX-PNBC8 User Manual

Page 135: Unable to print from a different context

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Printer Server/File Server/Printer Checklist

Check the following to see if:

• The Network Card can log into the file server, and can service jobs from a File

Server.

• The print server name is listed on that File Server.

• The password assigned to the Network Card through PCONSOLE matches the

password assigned through MAP. Use MAP to update the password stored in the
network Print Server's memory.

• The print job is in the print queue and waiting to be printed. Use PCONSOLE to

check if the print jobs are being sent to the printer.

Workstation to Network Card Connection Checklist

To make sure the workstation is communicating with the Network Card, check the
following:

• Print a file from the workstation and make sure the print job gets to the print queue

using PCONSOLE. If the print job does get to the queue, the problem is not with
the workstation/print server connection.

• Use CAPTURE to send data to the printer from a workstation software application.

See your NetWare print server manual for information.

• Make sure another printer is not taking the print jobs from the queues BEFORE

the Network Card can service the job. To do this, disable the other printer until you
can verify the Network Card-connected printer setup.

Network Card Loses Its File Server Connection

If the Network Card loses its connection to the file server, it can take approximately 5
to 10 minutes to reconnect. If the connection is not made after a reasonable amount of
time, check the error conditions to troubleshoot the problem.

Unable to Print from a Different Context

The Network Card does not support printing from a context different from the context
you are installed upon. If you want to do this, you must create an alias queue. See
your NetWare Manual for more information.

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