Guarantee and service, Troubleshooting – Philips AC4083 User Manual

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- The battery of the remote control contains substances that may

pollute the environment. Do not throw away batteries with the normal

household waste, but dispose of them at an official collection point for

batteries. Always remove the battery of the remote control before you

discard and hand in the appliance at an official collection point.

guarantee and service

If you need information or if you have a problem, please visit the Philips

website at www.philips.com or contact the Philips Consumer Care Centre

in your country (you find its phone number in the worldwide guarantee

leaflet). If there is no Consumer Care Centre in your country, go to your

local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could

encounter with the appliance. If you are unable to solve the problem with

the information below, contact the Consumer Care Centre in your country.

Problem

Possible solution

The light of the air

quality indicator disturbs

my sleep.

Set the appliance to AUTO mode. When the room is dark, the appliance

automatically switches from AUTO mode to night mode. In night mode, the

air quality light is out. The appliance also operates quietly to allow you to

sleep undisturbedly.

The water bucket leaks. It is normal that the bottom of the water bucket is slightly wet when you

remove it from the appliance, because the water bucket is in contact with the

water tank. However, if water drops keep dripping from the bottom of the

water bucket, check if the top cap and the bottom cap have been screwed

onto the water bucket tightly. If the problem persists, contact the Consumer

Care Centre in your country.

The water level in the

water bucket drops

very quickly after I

empty the water tank.

This is normal. The water in the water bucket is used to fill the water tank

and the humidification filter also absorbs some of the water.

The appliance does not

work even though it is

switched on.

The water tank is not placed properly. In this case the appliance does not

work and the CURRENT HUMIDITY lights flash. Switch off the appliance.

Remove the water bucket and then remove and reinsert the water

tank. Then switch on the appliance and try again.

The appliance does not

work.

You ignored the filter replacement indications. You did not replace a filter

when the corresponding filter replacement light flashed and did not respond

when the appliance beeped every 30 minutes to remind you to replace a

filter. As a result, the appliance is now locked and you have to replace the

filter and reset the appliance (see chapter ‘Filter replacement and reset

procedure’) so that the appliance can provide healthy air again.

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