Panasonic KX-TG7644 User Manual

Page 75

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Problem

Cause/solution

The handset or base unit
does not ring.

R The ringer volume is turned off. Adjust the ringer

volume (page 41, 43).

R When one handset is selected to ring for cellular

calls, other units do not ring. To change the
selection, see page 20.

R Silent mode is turned on for the handset. Turn it off

(page 46).

I cannot make local calls
with the handset or base
unit using a cellular line.

R You need to add your area code when making

cellular calls. Store your area code in order to
automatically add it to the beginning of the 7-digit
phone number when making cellular calls
(page 22).

I cannot make or answer
cellular calls with the
handset or base unit.

R Depending on the cellular phone’s compatibility,

you may not be able to make or answer cellular
calls even if the cellular phone is connected to the
base unit.

R Make sure that the CELL 1 or CELL 2 indicator

lights green and the cellular phone is connected to
the base unit (page 21).

R If someone is talking on a cellular call or using the

headset, you cannot use the cellular feature.
There can be only one active Bluetooth connection
at a time.

R The cellular phone is being used separately from

your system.

I can make and answer
cellular calls but cannot
hear a sound.

R The Bluetooth technology on your cellular phone

may not be functioning normally. Turn off and on
your cellular phone.

R Disconnect and reconnect the base unit AC

adaptor and try again.

I cannot switch cellular
calls from the unit to the
cellular phone.

R Your cellular phone may not support this feature.

Refer to the operating instructions of your cellular
phone.

I cannot make a call using
the landline.

R The dialing mode may be set incorrectly. Change

the setting (page 18).

R The handset is too far from the base unit. Move

closer and try again.

R The cellular line only mode is turned on. Turn it off

(page 21).

I cannot make long
distance calls.

R Make sure that you have long distance service.

For assistance, please visit http://www.panasonic.com/help

75

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