Panasonic KX-FL501E - Manual (Page 3)

Fax to 08701 580550
TERMS AND CONDITIONS
1. This machine is supplied with a one year return to base warranty. Please retain your Proof
of Purchase and Packaging in the unlikely event that your machine should require
attention. In addition to this return to base warranty, you can upgrade to a next day swop
out service or an on site repair. For further information please contact us on 08701 580560
or visit our web site at www.panasonic.co.uk
2. This warranty is in addition to and does not in any way affect any statutory or other right of
consumer purchases. This warranty relates only to product used within Mainland Great
Britain, please refer to your dealer for warranty information relating to use elsewhere within
the United Kingdom.
3. This product is designed for use only on the United Kingdom and Ireland’s Public Switched
Telephone Network and should be only for normal purposes and in accordance with
standard operating instructions.
4. You should complete the registration form overleaf and fax it to us within 7 days of
purchase; failure to do so may result in a delay in providing warranty service.
5. This warranty covers breakdowns due to design or manufacturing faults; it does not apply to
damage, however caused, wear or tear, neglect, incorrect adjustment or repair, or to any
items of limited life.
6. This warranty does not cover consumables, i.e. ink films, film refills, ink cartridges, toner
cartridges, drum units, paper and paper loads or any optional accessories which may have
been purchased either at the same time, as or subsequent to, the main unit. Such
accessories should be returned to the point of purchase if found to be faulty.
7. In the event of a failure, please take the following action;
a. Refer to the “Help” section of your instruction manual in order to identify and possibly
correct the problem;
b. If the problem is not resolved after referring to the user guide, please contact our
customer helpline on 08701 580560 for UK.
For Republic of Ireland, please refer to your place of purchase.
8. In the event of our helpline being unable to resolve the problem, our operators will give you
specific instructions on the return to base warranty procedure. You will be asked to return
your facsimile machine to our workshop for repair. We will instruct you on how to package
your machine carefully, as any damage caused by poor packaging will not be covered by the
warranty.
9. Where the product is found to be faulty as a result of unauthorised repairs, modifications or
damage, either by accident, misuse or improper installation, then Panasonic reserve the
right to charge the customer the actual cost of repair, at a price related to the market rate for
such work.
10. This warranty applies to the original purchaser only and is not transferable.
11. The warranty period applicable to this product shall be 12 months from date of purchase.
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