Troubleshooting – Novatel Merlin XU870 User Manual

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Troubleshooting

Why can’t I install MobiLink?

You might not have administrative privileges. Contact your system
administrator, if applicable, or log on to your computer as an
administrator and create a user account with administrator privileges.

Why do I see the message “No card detected” when I run
MobiLink?

This can happen for any of the following reasons:

Your XU870 is not inserted properly.

Exit MobiLink.

Remove your XU870 from the ExpressCard slot.

Restart your computer.

Restart MobiLink.

Insert your XU870 into the ExpressCard slot again.

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