NETGEAR RANGEMAX WPN511 - Manual (Page 30)

User Manual for the NETGEAR RangeMax™ Wireless PC Card WPN511
3 -1 4 B a sic S e tu p
February 2005
Basic Tips
If you have problems connected to your wireless network, try the tips below.
Troubleshooting Frequently Asked Questions
1. Question: The product literature says the WPN511 can operate at 108 Mbps. Why do I see no
more than 54 Mbps speed on my WPN511 Smart Configuration Utility status line?
Answer: You are probably connecting to standard 802.11g network. If you use the NETGEAR
WGT624 108 Mbps Wireless Firewall Router, you will see network speeds up to 108 Mbps.
2. Question: Why does the utility kept asking me to Save my settings when I’m trying to close
the utility?
Symptom Cause Solution
T h e P C C a rd L E D s
a re n ot lit. T h e W P N 5 1 1 is n ot
in se rte d in to th e slot
p rop e rly or th e
W P N 5 1 1 softwa re is
n ot loa d e d . R e m ove a n d re in se rt th e W P N 5 1 1 .
C h e ck th e W in d ows d e vice m a n a ge r to se e if th e P C C a rd is
re cogn ize d a n d e n a b le d . R e loa d th e W P N 5 1 1 softwa re , if
n e ce ssa ry.
T ry to in sta ll th e W P N 5 1 1 in a d iffe re n t slot on y ou r sy ste m if
on e is a va ila b le .
T h e L E D s b lin k
a lte rn a te ly a n d
ca n n ot con n e ct to
a n a cce ss p oin t. T h e W P N 5 1 1 is
a tte m p tin g to con n e ct
to a n a cce ss p oin t,
b u t ca n n ot con n e ct. T h e a cce ss p oin t m a y n ot b e p owe re d on . O r, th e a cce ss
p oin t a n d th e P C ca rd a re n ot con figu re d with th e sa m e
wire le ss p a ra m e te rs. C h e ck th e S S I D a n d W E P se ttin gs.
I ca n con n e ct to a n
a cce ss p oin t, b u t I
ca n n ot con n e ct to
oth e r com p u te rs on
th e n e twork or th e
I n te rn e t. T h is cou ld b e a
p h y sica l la y e r
p rob le m or a n e twork
con figu ra tion
p rob le m . C h e ck to m a ke su re th a t th e a cce ss p oin t is p h y sica lly
con n e cte d to th e E th e rn e t n e twork.
M a ke su re th a t th e I P a d d re sse s a n d th e W in d ows
n e tworkin g p a ra m e te rs a re a ll con figu re d corre ctly.
R e sta rt th e ca b le or D S L m od e m , rou te r, a cce ss p oin t, a n d
n ote b ook P C .
Note: As of the date of publication of this manual, the Windows XP HotFix #Q815485
can prevent wireless adapters from connecting to the Internet and prevent wireless
adapters from reloading a working configuration after a restart of the computer. To see
if HotFix #Q815485 is installed, look in Add Remove Programs from the Windows
Control Panel. If installed, remove it. Future updates to the Windows XP operating
systems may correct this problem.