Troubleshooting – Eizo COLOREDGE CG303W User Manual

Page 23

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4. Troubleshooting

23

4. Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

No-picture problems : See No.1 - No.2

Imaging problems : See No.3 - No.9

Other problems : See No.10 - No.12

USB problems : See No.13 - No.14

Problems

Possible cause and remedy

1. No picture

• Power indicator does not light.

• Check whether the power cord is connected correctly. If

the problem persists, turn off the monitor, and then turn
it on again a few minutes later.

• Press

.

• Power indicator is lighting blue.

• Set each RGB adjusting value in <Gain> to higher level.

(

page 18

).

• Power indicator is lighting orange.

• Switch the input signal with

.

• Operate the mouse or keyboard.
• Turn on the PC.

2. The message below appears.

This message appears when the signal is not input
correctly even when the monitor functions properly.

• This message appears when no signal is input.

(This is displayed for about 40 seconds)

• The message shown left may appear, because some

PCs do not output the signal soon after power-on.

• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal with

.

• The message below shows that the input signal is out of

the specified frequency range. (Such signal frequency is
displayed in red.)

Example:

• Reboot the PC.
• Select an appropriate display mode using the graphics

board’s utility. Refer to the manual of the graphics board
for details.
fD:

Dot Clock

fH:

Horizontal Frequency

fV:

Vertical Frequency

*

*

*

In Dual Display mode, the display of the error message

is shown by

or

.

*

In Dual Display mode, the display of the error message

is shown by

or

.

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