Troubleshooting tips – RCA RP-9380 User Manual

Page 25

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23

Troubleshooting tips

Problem

Solution

System doesn’t turn on

•

Make sure power cord is securely plugged into the AC power outlet.

•

Unplug the unit for a moment, and then plug it back in.

•

Check the outlet by plugging in another device.

No sound

•

Adjust volume setting.

•

Check for proper connection of speaker wires.

•

Make sure you’ve selected the correct function: TUNER, CD, TAPE.

•

Make sure volume is not muted. To deactivate, press MUTE on the

remote.

Poor radio reception

•

Make sure FM antenna is connected and properly oriented.

•

Rotate external AM loop antenna to achieve better AM reception.

•

Try turning off electrical appliances near the unit, such as hair dryers,
vacuum cleaners, and fluorescent lights.

CD doesn’t play

•

Make sure the tray contains a disc.

•

Make sure that discs’ labels are facing up.

•

Make sure that Pause mode is not activated.

•

Make sure CD function is selected.

CD sound skips

•

Clean the disc (as explained in “Care and Maintenance”).

•

Check disc for warping, scratches, or other damage.

•

Check for vibration or shock that may affect the CD player. Move system if
necessary.

Distorted or noisy recordings

•

Inspect the recording head and clean it if necessary.

•

Demagnetize recording head (as explained in “Care and Maintenance”).

Remote control doesn’t work

•

Make sure the audio system is plugged into a working AC outlet.

•

Make sure that the batteries are correctly installed in the remote control.

•

Make sure batteries in the remote are okay. Replace weak batteries.

•

Point the remote directly at the front of the unit while pressing the
buttons.

•

Move closer to the unit with the remote control.

•

Make sure that there are no obstacles between the remote and the unit.

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