Warranty, after sales service – Raymarine PowerPilot User Manual

Page 16

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8. WARRANTY, AFTER SALES SERVICE

LIMITED WARRANTY

Nautech or its appointed Distributors or
Service Centres will, subject to the

conditions below, rectify any failures in
this product due to faulty manufacture
which becomes apparent within twelve

months of its purchase date.

Equipment used in the country of

purchase should be sent directly to the
authorised Distributor for that country or
its appointed Service Centres. The product
will then be service free of charge and

returned promptly direct to the sender.

Equipment used outside the country of

purchase can be
a. Returned to the Distributor or Dealer in

whose country of from whom the

equipment was originally purchased -it

will then be serviced free of charge

and promptly returned direct to the
sender, or

b. The product can be returned freight

pre-paid to the authorised Distributor
or its appointed Service Centres in the
country in which the product is being

used. It will then be serviced and
returned direct to the sender on the
basis that the Distributor or Service
Centre will supply any parts used free
of charge but the sender will be

invoiced for the necessary

and

return shipment at the local rate.

CONDITIONS

The warranty is invalid

a. The product has been misused,

installed or operated not in accordance
with the standards defined in this
manual.

b. Repairs have been attempted by

persons other than Nautech approved
Service personnel.

FULL INTERNATIONAL

WARRANTY

Nautech or its appointed Distributors or
Service Centres will, subject to the
conditions below, rectify any failures in
this product due to faulty manufacture
which become apparent within twelve

months of its purchase date wherever the

vessel and the product may be operated.

CONDITIONS

1. The product must be installed aboard

the vessel in the country of purchase.

2. The product must be installed in

accordance with the recommendations
issued by Nautech Ltd.

3. The installation must be carried out by

an installer approved by Nautech:
alternatively the installation must have
been inspected and approved by
Nautech or its approved installer.

4. The Warranty Registration Card must

be completed

The Owner or User

l

The Dealer supplying the product

The Installer

5. The Full International Warranty is

invalid if:-
(a) The product has been misused, or

installed or operated not in
accordance with standards defined
in this handbook.

(b) Repairs have been attempted by

persons other than Nautech

*approved Service personnel.

(c) The warranty card has not been

completed correctly or is not
accompanied by proof of purchase.

CLAIM PROCEDURE

The product should be sent direct to

Nautech or its appointed Distributor or
Service Centre nearest to the vessel.

The completed Warranty Card and

proof of purchase must accompany

the claim. The product will then be

serviced free of charge and returned

promptly direct to the sender.

2.

Distributors and Service

Centres, are not liable for any charges
arising from visits to the vessel not to
attend to the product, whether under

warranty or not, nor for sea trials or

any other work associated with the
installation. The right is reserved to
charge for any such services at the

local rate.

AFTER SALES SERVICE

Your

is designed to

give you long service and reliable
performance wherever you sail. To’ensure
that you can always receive prompt and
expert attention in case of any difficulty,
Nautech has established a worldwide
network of

SERVICE

CENTRES.

Please contact your nearest Service

Centre for assistance.

have

ready:-

* Your Warranty Card

l

Proof of Purchase

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