Rosewill RCW608 - Manual (Page 10)

9
User Manual SATA or IDE 3-in-1 (5.25”, 3.5”, 2.5”)to USB2.0 Cable Converter Adapter RCW608
Trouble shooting
i. Q: I completed the installation by following the menu but MS Windows can’t detect any
hard drive.
A: The reason of the problems could be:
. Hard drive has not completed the format or F-disk process.
* Solution: Format or F-disk your hard drive.
2. The hard drive failed.
* Solution: Replace a workable hard drive.
3. Bad USB connection.
*Solution: Unplug the USB connection and re-connect the USB again.
4. Check LED light on the adapter. If the red LED light on RCW-608 is not on after
connected with PC, this adapter is not working correctly.
*Solution: Please contact our RMA department for replacement.
ii. Q: After I installed RCW-608 to the hard drive, my hard drive will not run.
A: Four pin power connector is directional. If you plug in the four pin power connector in
reverse, your hard drive might be damaged.
*Solution: Please make sure the direction of 4 pin power connector is correct before you
plug it to your hard drive. The shape of the male 4 pin connector must fit the female
connector of your hard drive as pictures shown below.
iii. Q: Fail or slow system boot up when RCW-608 was connected with PC.
A: This issue is caused by the hardware confliction of the system scanning during boot
up.
*Solution:Please disconnect RCW-608 from your PC before system boot up.
Connect it to PC after the Windows complete boot up.
Thank you for purchasing a quality Rosewill Product.
Please register your product at : www.rosewill.com/
for complete warranty information and future support for your product.
If you have any question while using our products, please feel free to contact us at [email protected].