RCA 27993 User Manual
Page 32
32
T
ROUBLESHOOTING
G
UIDE
C
ORDLESS
P
HONE
S
OLUTIONS
Problem
Solution
No dial tone
•
Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit and the
wall jack?
•
Connect another phone to the same jack; the problem might be
your wiring or local service.
•
Is the handset out of range of the base?
•
Make sure the battery is properly charged (12 hours).
•
Is the battery pack installed correctly?
•
Did the handset beep when you pressed the TALK button? Did
the charge/in use indicator come on? The battery may need to be
charged.
•
Place the handset in the base for at least 20 seconds.
Dial tone is OK,
•
Make sure the TONE/PULSE setting is correct.
but can’t dial out
Handset does not ring
•
Make sure the RINGER switch on the handset is turned to ON.
•
Move closer to the base. The handset may be out of range.
•
You may have too many extension phones on your line. Try
unplugging some phones.
•
Check for dial tone.
You experience
•
Change channels.
static noise, or fading
•
Move closer to base (handset might be out of range).
in and out
•
Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
•
Charge battery.
Unit beeps
•
Place handset in base for 20 seconds; if it still beeps, charge
battery for 12 hours.
•
Clean charging contacts on handset and base with a soft cloth,
or an eraser.
•
See solutions for “No dial tone.”
•
Replace battery.
Memory Dialing
•
Did you program the memory location keys correctly?
doesn't work
•
Did you follow proper dialing sequence?