Troubleshooting, I cannot connect to a wireless network, I cannot associate my device with an email address – Blackberry 8820 User Manual

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Troubleshooting

I cannot connect to a wireless network

Try performing the following actions:

• Verify that your SIM card is inserted in your BlackBerry® device correctly.
• Verify that you have turned on the connection to the wireless network.
• Verify that you have turned on the connection to the Wi-Fi® network.
• Verify that you are in a Wi-Fi coverage area.
• If the Wi-Fi network does not appear in the Wi-Fi setup application and you know

the network name, connect to the Wi-Fi network manually.

• Verify that the connection options in the Wi-Fi setup application are correct. If

you have already verified these options, verify that the advanced connection
options for the Wi-Fi network are correct.

I cannot associate my device with an email address

Try performing the following actions:

• On the email setup screen, verify that you have typed all the email address

information correctly.

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