Troubleshooting – Radio Shack 900 MHz Digital Spread Spectrum Cordless Phone with Digital Answerer and Caller ID/Call Waiting Deluxe User Manual

Page 30

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30

Troubleshooting

ˆ

Troubleshooting

We do not expect you to have any problems with your phone or answering system, but if you
do, these suggestions might help.

Problem

Suggestion

Low volume or unusual sounds.

Someone has picked up another phone on the same line.
Hang up the other phone.

Severe noise interference.

Press DELETE/CH to change the channel.

Keep the handset away from computers, remote control
toys, wireless microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and electrical appliances.

Move the handset to another location or turn off the source
of interference.

The handset does not ring or receive a
page.

Move the handset closer to the base.

Lift the base’s antenna to a vertical position.

Be sure the battery pack is charged. (If the battery power is
too low, it does not have enough power to light the display.)

Move the base away from other electrical devices and
sources of noise.

The handset stops working or works
poorly during a call.

Move the handset closer to the base.

Lift the base’s antenna to a vertical position.

Be sure the battery pack is charged. (If the battery power is
too low, it does not have enough power to light the display.)

If the base loses power while the handset is away, the secu-
rity access-protection code might change. Restore power to
the base, then place the handset back on the base. The
CHARGE/IN USE indicator lights, indicating that the code is
set again.

Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.

The phone does not operate at a useful
distance from the base because the sig-
nal becomes weak or noisy (handset’s
range has decreased).

Lift the base’s antenna to a vertical position.

Return the handset to the cradle, and recharge the battery
pack. Replace the battery pack if necessary (see “Connect-
ing, Charging, and Replacing the Battery Pack” on
Page 10).

The phone does not work or works poorly.

Be sure the base’s phone line cord and AC adapter are cor-
rectly and securely connected, and the battery pack is
charged.

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flashes every few seconds.

Be sure the battery pack is correctly connected.

Return the handset to the base to recharge the battery
pack.

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