Troubleshooting – Radio Shack ET-596 User Manual
Page 21
 
21
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem
Suggestion
Low volume or unusual 
sounds.
Someone has picked up another phone on the 
same line. Hang up the other phone.
Severe noise interference.
• Press
CH
to change the channel.
• Keep the handset away from computers,
remote control toys, wireless microphones, 
alarm systems, intercoms, room monitors, 
fluorescent lights, and electrical appli-
ances.
• Move to another location or turn off the
source of interference.
The phone cannot be oper-
ated at a useful distance from 
the base because the signal 
becomes weak or noisy 
(handset’s range has 
decreased).
• Fully extend the base’s antenna in a verti-
cal position.
• Be sure neither antenna is touching a
metal surface.
• Return the handset to the base to recharge
the battery.
The phone does not work or 
works poorly.
Be sure the base’s phone line cord and AC 
adapter are correctly and securely connected, 
and the battery is connected and charged.
The handset battery does not 
charge.
• Check the charging contacts on the hand-
set and base. If they are dirty, clean them 
with a pencil eraser.
• Be sure the battery is connected correctly.
43-696a.fm Page 21 Friday, August 13, 1999 12:48 PM