Answering phone calls when the handheld is locked, To swap phone calls – Blackberry 6710 User Manual
Page 139
Answering phone calls
Handheld User Guide
139
Answering phone calls when the handheld is 
locked
If your handheld is locked with a password when you receive a phone call, you 
can answer the call without typing your password. When the Incoming Call 
dialog box appears, click to answer or ignore the call.
After you answer the call, click the trackwheel. The Device is locked dialog box 
appears. Click Unlock to type your password and unlock the handheld or click 
Cancel to close the dialog box. 
Refer to "Security" on page 255 for more information on setting a password and 
locking your handheld.
To swap phone calls
If you are connected to two phone calls, you can alternate between talking to each 
contact.
1. On the Home screen, click the Phone icon. The Phone screen appears.
2. While you are connected to two calls, click the trackwheel to view the menu,
and then click Swap.
Note: You must subscribe to a call waiting service for the Answer And Hold, Answer - 
Drop Current, Answer - Hold Current, and Answer - Drop All items to appear when 
you receive an incoming call. Also, in the Phone options, on the Call Waiting screen, Call 
Waiting must be enabled for these items to appear. 
If you are already connected to a call when you receive a new phone call, you can set up 
conference calling. Refer to "Placing conference calls" on page 159 for more 
information.
You can also press the button on the headset to answer a call.
If you are composing an email, PIN, or SMS message or are using another handheld 
application when you receive a phone call, the action is interrupted until you answer or 
ignore the phone call. If you answer the phone call, the Active Call screen appears. To 
return to the last application that you were using, click the trackwheel to view the menu 
and click Hide. You return to the last application that you were using. You cannot press 
the Escape button
to return to the last application that you were using. Pressing the
Escape button
on the Active Call screen ends the phone call.
Note: While you are connected to more than one call, the End Call, Hold, Swap, Join, 
Volume, Mute, and Notes items appear on the menu of the other handheld 
applications.