Why can’t i send email or pin messages, Why can’t i receive email or pin messages – Blackberry 7290 User Manual
Page 81
 
81
Email and PIN messages — frequently asked questions
•
Why can’t I send email or PIN messages?
•
Why can’t I receive email or PIN messages?
•
Why is the menu option to send an email or 
PIN message not available?
•
Can I verify that an email or PIN message has 
reached its recipient?
•
Can I stop an email message from being 
sent?
•
Why are some messages already on my 
handheld?
•
How do I create and use links in messages?
•
Why is “More available” appearing at the end 
of my message?
•
•
Why can’t I see a new message in the 
messages list even though I received 
notification?
•
Why is there a different icon beside some 
items in the messages list?
•
How do I show more of a subject line for my 
email and PIN messages?
•
How do I identify received PIN messages as 
high priority?
•
Can I remove the prompt that appears before 
I delete messages?
•
Why were some of my messages deleted from 
the handheld?
•
How do I change how long messages remain 
in the messages list?
•
How do I make changes to the folders on my 
handheld?
•
How do I stop email messages from being 
sent to my handheld?
Why can’t I send email or PIN
messages?
Verify that your handheld radio is turned on and 
that you are in an area of sufficient wireless 
coverage. For more information on wireless 
coverage levels, refer to the printed 
documentation that accompanied your handheld.
If you send a message and you are not in an area 
of sufficient wireless coverage, the handheld 
sends the message when you return to an area of 
sufficient wireless coverage.
Why can’t I receive email or PIN
messages?
Verify that your handheld radio is turned on and 
that you are in an area of sufficient wireless 
coverage. For more information on wireless 
coverage levels, refer to the printed 
documentation that accompanied your handheld.
Verify that email redirection to your handheld is 
enabled. If you are using the BlackBerry Desktop 
Software, in the Redirector Settings tool, verify 
that the Redirect incoming messages to your 
handheld check box is selected. 
Why is the menu option to send an
email or PIN message not available?
If you do not have an email address or PIN saved 
for your contact, the option to send an email or 
PIN message to that contact does not appear. In 
the address book, add an email address or a PIN 
number for your contact.