Ricoh Aficio SP 5100N - Manual (Page 56)

9.14
<Troubleshooting>
Common Macintosh problems
A PostScript
error page
prints. Print job may
not be
PostScript. Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
The optional
tray 2 (tray 3 or
tray 4) is not
selected in the
driver. The printer
driver has not
been
configured to
recognize the
optional tray 2
(tray 3 or tray
4). Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray2
(Tray3 or Tray4) option of the
Installable Options section to
Installed.
When print a
document in
Macintosh with
Acrobat Reader
6.0 or higher,
colors print
incorrectly. The resolution
setting in the
printer driver
may not be
matched with
that in Acrobat
Reader. Make sure that the resolution
setting in your printer driver
matches that in Acrobat
Reader.
Condition Suggested solutions
The printer does not
print a document from
Acrobat Reader. Change the Print Method option to Print
as Image when you print from Acrobat
Reader.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2. Update your Mac OS to OS 10.3.3 or
higher.
The printer does not
print a document from
Illustrator on IPP
printing. Change the Data type option in the
Adobe Illustrator print menu to Binary.
Or, you can use Appletalk printing.
Condition Possible cause Suggested solutions