Troubleshooting guide – Regal Ware W15120 User Manual

Page 11

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Problem

Possible Cause

Solution

Start button does

Unit is not plugged in.

Plug the unit into a rated

not light up.

voltage outlet.

Boiling chamber is not fully

Make sure the boiling

inserted.

chamber is placed properly.
See #8 on page 5

Start button lights

The fan’s delayed start

Wait at least 30 minutes for

but fan does

system has not yet

the fan to start.

not start.

activated the fan.

AquaVié

unit

Unit is not plugged in.

Plug the unit into a rated

does not operate.

outlet.

Outlet is defective or fuse

Check fuses or circuit

or circuit breaker has

breakers or call a licensed.

tripped.

electrician.

Electrical power has been

Press start button to restart.

interrupted.

See #9 on page 5.

Steam appears near

The baffle is missing or

Properly install the baffle.

the top of the boiling improperly installed.

See #6 on page 4.

chamber.

Boiling chamber cap is

Securely install the boiling

missing or loose.

chamber cap.

Water leaking from

The cap is on the water

Remove the cap from the

top of unit.

bottle.

water bottle during AquaVié

Healthy Water System cycle.

The unit shuts

Loose baffle, missing

The screwed fitting can

off before the cycle

baffle or baffle is not

become loose during cycles.

is complete.

secured properly in the

Assure that this fitting is

spout of the boiling

tightened before each use.

chamber.

The baffle must be installed
with the flat side down (this
means that the hole is down)
and the narrow end inserted
into the spout of the boiling
chamber. See page 5.

The unit is not in a well

AquaVié

system must be

ventilated area.

operated in a well ventilated
area for proper heat dissipation.
Machine is equipped with
resetable fuse. If the machine
shuts off due to poor
ventilation, allow unit to cool
and reset. Start the machine
by reinserting the boiling
chamber and pushing the
start button. See page 5.

There is excess scale

Clean the boiling chamber.

build-up in the boiling

See page 7.

chamber.

TROUBLESHOOTING GUIDE

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