Ricoh AP3800C User Manual

Page 92

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Troubleshooting

82

4

Possible Cause

Solutions

Is the Data In indicator
blinking or lit after starting
the print job?

If not blinking or lit, the data is not being sent to the printer.

❖

❖

❖

❖ If the printer is connected to the computer using the in-

terface cable

Make sure the following printer port settings are correct:

• For a parallel port connection, port LPT1 or LPT2 should be

set.

• For a IEEE 1394 (SCSI print) port connection, port

1394_00(n)

*1

should be set.

*1

(n) is the number of printers connected.

• Windows 95/98/Me

A

Click [Start], point to [Settings] and then click [Printers].

B

Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].

C

Click the [Details] tab.

D

Check the [Print to the following port] box to confirm that
the correct port is selected.

• Windows 2000

A

Click [Start], point to [Settings] and then click [Printers].

B

Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].

C

Click the [Port] tab.

D

Check the [Print to the following port] box to confirm that
the correct port is selected.

• Windows XP

A

Access the [Printers and Faxes] window from [Start] on
the taskbar.

B

Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].

C

Click the [Port] tab.

D

Check the [Print to the following port(s).] box to confirm
that the correct port is selected.

• Windows NT 4.0

A

Click [Start], point to [Settings] and then click [Printers].

B

Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].

C

Click the [Port] tab.

D

Check the [Print to the following port] box to confirm that
the correct port is selected.

JupP1k_GB_Mainte_F_FM.book Page 82 Thursday, August 22, 2002 4:23 PM

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