Arranty, Roubleshooting, Uide – Oreck XL2000RS User Manual

Page 3

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E

N

G

L

I

S

H

W

arranty

ORECK MANUFACTURING COMPANY: (Oreck gives you the
following limited warranty for this product only if it was originally
purchased for use, not resale, from Oreck or an Oreck Authorized
Retail Dealer.)

Oreck will repair or replace, free of charge, to the original
purchaser, any part which is found to be defective in material or
workmanship within one (1) year of the date of purchase. This
limited warranty covers the revolving roller brush for thirty (30)
days for commercial use only.

This limited warranty does not cover the replacement of
expendable or consumable parts such as carbon motor brushes,
edge brushes, drive belts, bulbs, disposable bags and other parts
subject to normal wear unless they are defective in material or
workmanship.

This limited warranty does not apply to any part subjected to
accident, abuse, or alteration, misuse, damage caused by fire or
act of God, the use of voltages other than indicated on the serial
number plate of this product or service of this product by other than
Oreck or an Oreck Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume
or grant any other warranty obligation with the sale of this
product.

Oreck’s limited warranty is valid only if you retain proof of
purchase from Oreck or an Oreck Authorized Retail Dealer for this
product. If you purchase this product from any other source, your
purchase is “AS IS,” which means Oreck grants you no warranty,
and that you, not Oreck, assume the entire risk of the quality and
performance of this product, including the entire cost of any
necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever
arising out of this statement of limited warranty shall be limited to
the amount paid for this product at the time of original purchase,
and Oreck shall not be liable for any direct, indirect, consequential
or incidental damages arising out of the use or inability to use this
product.

Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion
may not apply to you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD, AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied
warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.

SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake

opening, fan housing or connector assembly opening?

• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound

around the brush?

T

roubleshooting

G

uide

C

LEANER

WILL NOT RUN

C

LEANER

DOES NOT PICK UP

Not plugged in

properly.

No electricity in

wall outlet.

Filter bag is full.

Nozzle or intake

pivot clogged.

Belt is broken or

stretched.

Brush is worn.

Tube clogged.

Bag pores are

clogged with fine

dust.

Impeller fan is

broken.

Revolving brush is

not even at both

ends.

Be sure cleaner is

firmly plugged

into wall outlet.

Check electrical

source–fuse or

circuit breaker.

Replace filter bag.

See “To Install

Paper Filter Dust

Bag.”

Clear obstruction.

Replace belt.

See “To Replace

or Adjust Brush. ”

Clear obstruction.

Change bag.

Return to Service

Center for repair.

Check brush roll

end cards. Make

sure words “old”

or “new” match at

each end.

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and
serial number from data plate.

CALL COMMERCIAL CUSTOMER SERVICE HOT LINE

Commercial: 1-800-242-1378

Hospitality: 1-888-23-ORECK

Canada: 1-866-74-ORECK

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

WARNING: Unplug cord from
electrical outlet before servicing.

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