Call commercial customer service, Using an oreck fresh air, Stuffing or blockage – Oreck XL2090RSM User Manual

Page 6: Troubleshooting guide

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IMPORTANT: Unless the brush is worn as indicated above, both
bearings must be in the “NEW” position. When rotating, both
bearings must be in the “OLD” position. Unmatched settings will
cause damage to your machine.

Using An Oreck Fresh Air

®

Tab

fig. 17 Your ORECK XL vacuum cleaner has a special Oreck Fresh

Air

®

tab pocket. This pocket is located inside the outer bag in

the area where the disposable paper bag attaches to the intake
tube. Insert tablet in pocket if desired.

Stuffing or Blockage

IMPORTANT: On plush and new carpets, stuffing may occur inside the
the intake tube and the lower tube assembly. This is due to excessive fuzz
and loose cuttings in the carpet. Stuffing could occur for the first few
cleanings until all the loose material is removed. Due to the high efficiency
of the cleaner, many older carpets will cause stuffing when the cleaner is
first used on them. If your vacuum cleaner does not pick up properly, or
makes unusual noise and the outer bag does not fluff up or balloon open,
follow these steps:

WARNING: Unplug cord from electrical

outlet before servicing.

fig. 18 Check for blockage at the mouth of the intake opening. If there

is blockage, remove it with long-nose pliers, a screwdriver or
coat hanger. If you can not reach the blockage, remove

(fig. 19).

fig. 20 If the blockage is not at the base, remove lower tube. Unhook

retainer spring, releasing bottom of bag.

fig. 21 Twist lower collar counterclockwise to slide up. Pull tube out of

base.

fig. 22 Check for blockage. If blockage is in the tube, remove with a

coat hanger.

fig. 23 If tube is not blocked, look into fan housing. Remove debris

with long-nose pliers, a screwdriver or coat hanger.

fig. 21 To reassemble, check O-ring on tube, and replace if damaged.

Vacuum will not operate properly without the tube O-ring. Slide
O-ring to approximately 2" from base of tube. Replace tube by
first lining up slot at base of tube with inner tab inside fan
housing. Then reinsert tube and push down until the tube is
seated. Make sure O-ring is in place against fan housing
opening. Replace and tighten collar until collar locking tabs are
locked in place.

fig. 24 Make sure collar is not cross threaded on housing. Reattach

bag spring

(fig. 20).

fig. 25 Many times blockage occurs due to a full dust bag causing dirt

to back down the air flow system. When that happens, the
blockage will be at the top of the system, starting in the area
where the dust bag connects to the connector assembly.

NOTE: If the above actions do not correct the problem, contact an
Oreck authorized service center or call the commercial customer service
center.

USA: 1-800-989-1150

C

LEANER

WILL NOT RUN

C

LEANER

DOES NOT PICK UP

Not plugged in
properly.

No electricity in wall
outlet.

Filter bag is full.

Nozzle or intake
pivot clogged.

Belt is broken or
stretched.

Brush is worn.

Bag tube clogged.

Bag pores are
clogged with fine
dust.

Impeller fan is
broken.

Revolving brush is
not even at both
ends.

Be sure cleaner is
firmly plugged into
wall outlet.

Check electrical
source–fuse or
circuit breaker.

Replace filter bag. See
“To Replace Paper
Filter Dust Bag.”

Clear obstruction.

Replace belt.

See “To Adjust or
Replace Brush”

Clear obstruction.

Change bag.

Return to Service
Center for repair.

Check brush roll end
cards. Make sure
words “old” or “new”
match at each end.

Troubleshooting Guide

WARNING: Unplug cord from electrical
outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?

• Are pores of filter dust bag clogged with powder or fine dust?

• Is anything clogging the revolving brush, lower tube, intake opening,

fan housing or connector assembly opening?

• Is the belt in place and turning the brush?

• Are the brush ends in the proper location?

• Does the brush turn freely? Are hair, string or rug fibers wound around

the brush?

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and serial
number from data plate.

CALL COMMERCIAL CUSTOMER SERVICE

1-800-989-1150

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

5

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