Orange Micro RAMPAK 4GS - Manual (Page 25)

LIMITED WARRANTY
Every RamPak board and disk is fully tested and checked
for quality prior to shipment. The RamPak board is warranted
to be free from defects in materials and workmanship for a
period of one (1) year from the date of purchase. The
original RamPak Utilities Disk is warranted to be free from
defects in materials and workmanship for a period of ninety
(90) days from the date of purchase. During these time
periods, Orange Micro Inc. will, at no charge to the purchaser
of record, repair or replace any defective unit returned to its
Service Department in accordance with the following
instructions:
NOTE: Do NOT return the RamPak to
Orange Micro Inc. until you have received
a Return Materials Authorization (RMA)
number. Contact Orange Micro Technical
Support at 714/779-2772.
1. Provide Orange Micro Inc. with: Model, Serial Number,
Proof of Purchase with Date, Return Address, and
preferred return shipping method. Enclose a clear
description of the problem experienced and any sample
printouts showing the problem, if possible.
2. Ship in the original carton or securely packed in a
cardboard carton with at least two inches of cushioned
packing material on all sides. Mark the package
"FRAGILE" and clearly mark the RMA number on the box.
Ship via UPS, Parcel Post, or Air Freight, insured and
prepaid.
NOTE: Do not send COLLECT--collect
shipments will be refused and returned to
sender.
Orange Micro Inc. disclaims any liability to users of the
RamPak for consequential damages of any kind arising from or
connected with the use of the RamPak board.
This warranty is void in cases of misuse, abuse, abnormal
conditions of operations or attempts to alter or modify the
function of a part or assembly.
This limited warranty is in lieu of all other warranties
expressed or implied, and no representative or other person is
authorized to represent or assume for Orange Micro Inc. any
warranty liability beyond that set forth herein.
This warranty gives you specific legal rights, and you may
also have additional rights which vary from state to state. The
warranty expressed herein applies only to RamPaks sold and
used in the United States of America.
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