When using unix, The printer is not printing – Oki B 6500 User Manual

Page 54

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B6500 Network Guide> 54

W

HEN

U

SING

U

NIX

The printer is not printing

CAUSE

VERIFICATION

ACTION

Incorrect IP address.

Ask the network admin-

istrator to check if the IP

address is correct.

Set up the correct IP

address for the printer.

Error occurs on the

network connecting

the workstation and

the printer.

Activate the network test

mode (ping) on the

workstation to check the

communication status.

As the network adminis-

trator to look into the

network failure.

Unable to set the cor-

rect printer entry on

the workstation.

Check and correct the

printer entry settings on

the workstation. Check

the/etc/printcap file on

the workstation or use

the “lpstat” command to

troubleshoot.

Re-enter the correct

printer entry.

The printer is in the

offline status.

Check whether “Off-line”

is displayed on the

printer control panel.

Press the <ON LINE>

button.

If LPD spool is set to

[On], the print data

sent by the user in a

single print instruction

has exceeded the

remaining storage

capacity of the desti-

nation device.

Check the remaining

storage capacity of the

destination device.

1. If single print data has

exceeded the storage

capacity of the destina-

tion device, free space

on the device, or split

the file into smaller ones

to keep them below the

remaining storage space.

2. If multiple files have

exceeded the storage of

the destination device,

reduce the number of

files which can be sent at

a time.

An irrecoverable error

has occurred during

print.

Check the error message

on the printer control

panel.

Switch off the printer,

then switch it on again.

The data format of the

print job does not con-

form to the printing

environment of the

workstation. (Print

data from the client

contains TBCP.)

-

Specify PSASC on the cli-

ent side to print data

containing TBCP by the

PostScript language.

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