Transmission troubleshooting – Oki ii User Manual

Page 31

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Internet Fax

27

F040: POP protocol DELE command error
F050: POP protocol TOP command error
F900: Network card I/F error
F910: TCP/IP or SMTP/POP not supported or allowed by network

card

F920: Network card not ready; transmission request received while

network card is initialising (redial)

F931: E-mail cannot be received (invalid TIFF)
F932: E-mail cannot be received (other than invalid TIFF)
F940: Memory full
F941: No new mail found in manual reception
F942: Command time-out
F950: Server communication error
F980: Aborted

Note:

For service codes F001 and F002, the number of pages in the
report will be left blank.

Transmission troubleshooting

Transmission fails; a communication error occurs.

•

Are the IP ADDRESS, SubNetMask and Default Gateway settings
correct?

•

Has the SMTP server been configured correctly?

•

Has the host name been registered?

•

If using DNS, is the DNS server address correct?

•

Check to make sure that the server is not down.

•

If DNS is ON, some servers may cause an error.

When one-touch key is pressed with an email address assigned, a warning
message appears on the LCD.

•

Has an e-mail address been entered that has been assigned on this
machine?

LCD shows message "OPTION BOARD ERROR".

•

A network card I/F error has occurred - turn the power off and on
again to recover.

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