Transmission troubleshooting – Oki ii User Manual

Page 31

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Internet Fax

27

F040: POP protocol DELE command error
F050: POP protocol TOP command error
F900: Network card I/F error
F910: TCP/IP or SMTP/POP not supported or allowed by network

card

F920: Network card not ready; transmission request received while

network card is initialising (redial)

F931: E-mail cannot be received (invalid TIFF)
F932: E-mail cannot be received (other than invalid TIFF)
F940: Memory full
F941: No new mail found in manual reception
F942: Command time-out
F950: Server communication error
F980: Aborted

Note:

For service codes F001 and F002, the number of pages in the
report will be left blank.

Transmission troubleshooting

Transmission fails; a communication error occurs.

Are the IP ADDRESS, SubNetMask and Default Gateway settings
correct?

Has the SMTP server been configured correctly?

Has the host name been registered?

If using DNS, is the DNS server address correct?

Check to make sure that the server is not down.

If DNS is ON, some servers may cause an error.

When one-touch key is pressed with an email address assigned, a warning
message appears on the LCD.

Has an e-mail address been entered that has been assigned on this
machine?

LCD shows message "OPTION BOARD ERROR".

A network card I/F error has occurred - turn the power off and on
again to recover.

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