Troubleshooting guide – Sylvania 19 Inch SSC719C User Manual

Page 52

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EN

01A11

Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.

TV/VCR

TROUBLESHOOTING GUIDE

PROBLEM

CORRECTIVE ACTION

No power.

•

Make sure the AC cord is connected to an AC outlet.

•

Make sure the power is turned on.

Remote Control Doesn’t Work

•

Is TV/DVD/VHS plugged in?

•

Power at outlet?

•

Check batteries in Remote Control.

No picture and sound.

•

Make sure the AC cord is connected to an AC outlet.

•

Check antenna connection.

•

Let the TV/DVD/VHS program its tuner memory.

No picture or poor picture on

•

Adjust direction or replace antenna.

TV/DVD/VHS.

•

Adjust picture controls.

No sound or poor sound.

•

Adjust volume control on remote control or main unit.

•

Press the MUTE button to restore sound.

Bars On Screen

•

If outside antenna is being used, check for broken wire.

•

Check for local interference.

Picture Distorted or Blurred

•

Try a new channel, if OK, then possible station trouble.

•

If outside antenna is being used, check for broken wire.

Picture Rolls Vertically

•

Try a new channel, if OK, then possible station trouble.

Lines or Streaks in Picture

•

If outside antenna is being used, check for broken wire.

•

Check for local interference.

No Color

•

Try a new channel, if OK, then possible station trouble.

•

Is antenna connected to terminal on the back of the set?

•

If outside antenna is being used, check for broken wire.

•

Adjust COLOR control.

Poor Reception on Some Channels

•

Try a new channel, if OK, then possible station trouble.

Ghosts in Picture

•

Is antenna connected to terminal on the back of the set?

•

If outside antenna is being used, check for broken wire.

•

Check for local interference.

Weak Picture

•

Try a new channel, if OK, then possible station trouble.

•

Is antenna connected to terminal on the back of the set?

•

If outside antenna is being used, check for broken wire.

•

Adjust CONTRAST & BRIGHT control.

Sound OK, Picture Poor

•

Try a new channel, if OK, then possible station trouble.

•

Is antenna connected to terminal on the back of the set?

•

If outside antenna is being used, check for broken wire.

•

Check for local interference.

•

Adjust CONTRAST & BRIGHT control.

Picture OK, Sound Poor

•

Try a new channel, if OK, then possible station trouble.

•

Check for local interference.

Timer recording is not possible.

•

Make sure the timer recording is set correctly.

•

Make sure the power is off.

•

Make sure the TV/DVD/VHS clock is set correctly.

Cannot go into Record mode.

•

Make sure the tape has an erase-prevention tab. If need, cover the

•

hole with plastic tape.

TD502/602_36-55 02.4.22 2:48 PM Page 52

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