Onkyo DV SP404 - Manual (Page 57)

57
Troubleshooting —Continued
HDMI troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this
component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components
and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask our customer
center or your dealer to carry out repair work.
Note:
• Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power
cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem,
please consult your nearest our customer center.
Problem Remedy
No HDMI audio output.
• This unit has been designed to be compliant with HDMI (High Definition Multime-
dia Interface). Depending on the component you have connected, unreliable signal
transfers may result.
• If the front panel HDMI indicator is lit:
→
You won’t hear any sound from the HDMI output if the source component is
only DVI/HDCP-compatible.
• If the front panel HDMI indicator is unlit then:
→
Make sure that you’ve selected this player as the HDMI input in the settings for
the component you’re using. You may need to refer to the instruction manual of
the component to do this.
→
Check that the HDMI cable is connected properly and that the cable isn’t dam-
aged.
→
Check that components connected using the HDMI interface are switched on
and HDMI compatible.
No HDMI video output
• Make sure that you’ve selected this player as the HDMI input in the settings for the
component you’re using. You may need to refer to the instruction manual of the com-
ponent to do this.
• Check that the HDMI cable is connected properly and that the cable isn’t damaged.
• Check that components connected using the HDMI interface are switched on and
HDMI compatible.
• This unit has been designed to be compliant with HDMI (High Definition Multime-
dia Interface). Depending on the component you have connected, using a DVI con-
nection may result in unreliable signal transfers.
• Make sure the resolution on this player matches that of the component you have
connected using HDMI. See HDMI Resolution on page 44 to change the HDMI res-
olution. See Resetting the output resolution to the default setting with HDMI con-
nection on page 21 if you want to reset the output resolution.
No multichannel HDMI audio.
• Make sure the HDMI OUT setting is set to Auto (see HDMI Out on page 43 to do
this).
A connected DVI component (with
HDCP) doesn’t work with this
player. • This unit has been designed to be compliant with HDMI (High Definition Multime-
dia Interface). Depending on the component you have connected, using a DVI con-
nection may result in unreliable signal transfers.
The DV-SP404/DV-SP404E contains a microcomputer for signal processing and control functions. In very rare situ-
ations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely
even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it
back in again.
DV-SP404.404E_En.book Page 57 Wednesday, June 7, 2006 1:50 PM