Troubleshooting guide – Sylvania 6313CC User Manual

Page 26

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EN

9I03

TROUBLESHOOTING GUIDE

If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR,
locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to
remedy the problem.

PROBLEM

CORRECTIVE ACTION

No power.

•

Make sure the AC cord is connected to an AC outlet.

•

Make sure the power is turned on.

No picture and sound.

•

Make sure the AC cord is connected to an AC outlet.

•

Check antenna connection.

•

Let the TV/VCR program its tuner memory.

No picture or poor picture on

•

Adjust direction or replace antenna.

TV/VCR.

•

Adjust picture controls.

No sound or poor sound.

•

Adjust volume control on remote control or main unit.

•

Press the MUTE button to restore sound.

Timer recording is not possible.

•

Make sure the timer recording is set correctly.

•

Make sure the power is off.

•

Make sure the TV/VCR clock is set correctly.

Cannot go into Record mode.

•

Make sure the tape has an erase-prevention tab. If need, cover the

•

hole with plastic tape.

Playback picture is partially noisy.

•

Adjust tracking control for a better picture using the CHANNEL K

•

or L button on the TV/VCR.

No picture but the audio is OK in

•

Head cleaning may be necessary. Refer to “AUTO HEAD

playback.

•

CLEANING” on page 25.

No operation by infrared Remote

•

Make sure the AC cord is connected to an AC outlet.

Control.

•

Check batteries in remote control.

Video or color fades in and out

•

You can not copy a copyrighted video tape. You are experiencing

when making a copy of a video tape.

•

copy guard protection.

CLOSED CAPTION PROBLEM

POSSIBLE REMEDY

My TV/VCR is showing captions

• You are watching a live broadcast and spelling errors made by the

that are misspelled.

•

closed captioning production company may pass through uncorrected.

•

A prerecorded program will not show any misspelled words because

•

of the normal time available for editing the captions.

My TV/VCR will not show the text • Captions that are delayed a few seconds behind the actual dialogue
in its entirety or there is a delay of

•

are common for live broadcast. Most captioning production companies

what is being said.

•

can display a dialogue to a maximum of 220 words per minute. If a

•

dialogue exceeds that rate, selective editing is used to insure that the

•

captions remain up-to-date with the current TV screen dialogue.

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

white boxes on the TV screen.

•

may cause scrambled or incomplete captions to appear.

My program guide listed a TV show

• Broadcasters may at times use a time compression process to speed

as being closed captioned but none

•

up the actual program so that additional advertising time can be

of the captions were displayed.

•

given. Since the decoder cannot read the compressed information,

•

captions will be lost.

My prerecorded video tape does not • The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box

•

company accidentally left out the captioning signals during the

mentions it being closed captioned.

•

copying process.

My TV screen shows a black box

• You are in the TEXT mode. Select CAPTION mode to CAPTION

on certain channels.

•

[OFF].

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