Call customer service hot line, Warranty, Troubleshooting guide – Oreck XL2000RHZ User Manual

Page 4

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C

LEANER

WILL NOT RUN

C

LEANER

DOES NOT PICK UP

Not plugged in
properly.

No electricity in wall
outlet.

Filter bag is full.

Nozzle or intake
pivot clogged.

Belt is broken or
stretched.

Brush is worn.

Bag tube clogged.

Bag pores are
clogged with fine
dust.

Impeller fan is
broken.

Revolving brush is
not even at both
ends.

Be sure cleaner is
firmly plugged into
wall outlet.

Check electrical
source–fuse or
circuit breaker.

Replace filter bag.
See “To Install Paper
Filter Dust Bag.”

Clear obstruction.

Replace belt.

See “To Adjust or
Replace Brush”

Clear obstruction.

Change bag.

Return to Service
Center for repair.

Check brush roll end
cards. Make sure
words “old” or “new”
match at each end.

3

E

N

G

L

I

S

H

Warranty

ORECK MANUFACTURING COMPANY: (Oreck gives you the following

limited warranty for this product only if it was originally purchased for use,

not resale, from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any

part which is found to be defective in material or workmanship within one

(1) year of the date of purchase. This limited warranty covers the

revolving roller brush for thirty (30) days for commercial use only.

This limited warranty does not cover the replacement of expendable or

consumable parts such as carbon motor brushes, edge brushes, drive

belts, bulbs, disposable bags and other parts subject to normal wear

unless they are defective in material or workmanship.

This limited warranty does not apply to any part subjected to accident,

abuse, or alteration, misuse, damage caused by fire or act of God, the

use of voltages other than indicated on the serial number plate of this

product or service of this product by other than Oreck or an Oreck Factory

Authorized Service Center.

Oreck does not authorize any person or representative to assume or

grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from

Oreck or an Oreck Authorized Retail Dealer for this product. If you

purchase this product from any other source, your purchase is “AS IS,”

which means Oreck grants you no warranty, and that you, not Oreck,

assume the entire risk of the quality and performance of this product,

including the entire cost of any necessary servicing or repairs of any

defects.

Oreck’s liability for damages to you for any costs whatsoever arising out

of this statement of limited warranty shall be limited to the amount paid for

this product at the time of original purchase, and Oreck shall not be liable

for any direct, indirect, consequential or incidental damages arising out of

the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or conse-

quential damages, so the above limitation or exclusion may not apply to

you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,

INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN

DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES,

WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS

PERIOD.

Some states do not allow limitations on the duration of implied warranties,

so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other

rights which vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical
outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?

• Are pores of filter dust bag clogged with powder or fine dust?

• Is anything clogging the revolving brush, lower tube, intake opening,

fan housing or connector assembly opening?

• Is the belt in place and turning the brush?

• Are the brush ends in the proper location?

• Does the brush turn freely? Are hair, string or rug fibers wound around

the brush?

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and serial
number from data plate.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-336-0433

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

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