En-60 – Onkyo HT-RC440 User Manual
Page 60
 
Appendix
En-60
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There’s no video
■
The AV receiver’s remote controller doesn’t 
control my iPod/iPhone
■
The AV receiver unexpectedly selects my 
iPod/iPhone as the input source
■
iPod/iPhone doesn’t work properly
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There’s no sound
■
Can’t access the server or Internet radio
■
Playback stops while listening to music files on 
the server
■
Can’t connect to the AV receiver from a Web 
browser
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Can’t access the music files on a USB device
Make sure that your iPod/iPhone model’s TV OUT 
setting is set to On.
—
Make sure the correct input is selected on your TV or 
the AV receiver.
—
Some versions of the iPod/iPhone do not output 
video.
—
Make sure your iPod/iPhone is properly inserted in 
the Dock. If your iPod/iPhone is in a case, it may not 
connect properly to the Dock. Always remove your 
iPod/iPhone from the case before inserting it into the 
Dock.
—
The iPod/iPhone cannot be operated while it’s 
displaying the Apple logo.
—
Make sure you’ve selected the right remote mode.
When you use the AV receiver’s remote controller, 
point it toward your AV receiver.
—
If you still can’t control your iPod/iPhone, start 
playback by pressing your iPod/iPhone model’s Play 
button. Remote operation should then be possible.
—
Try resetting your iPod/iPhone.
—
Depending on your iPod/iPhone, some buttons may 
not work as expected.
—
Always pause iPod/iPhone playback before selecting 
a different input source. If playback is not paused, the 
Direct Change function may select your iPod/iPhone 
as the input source by mistake during the transition 
between tracks.
—
Try reconnecting your iPod/iPhone.
—
Zone 2
Only components connected to analog inputs can be 
played in Zone 2.
—
Music Server and Internet Radio
Check the network connection between the AV 
receiver and your router or switch.
Make sure that your modem and router are properly 
connected, and make sure they are both turned on.
—
Make sure the server is up and running and 
compatible with the AV receiver.
Make sure your server is compatible with the AV 
receiver.
If you download or copy large files on your 
computer, playback may be interrupted. Try closing 
any unused programs, use a more powerful computer, 
or use a dedicated server.
—
If the server is serving large music files to several 
networked devices simultaneously, the network may 
become overloaded and playback may be interrupted. 
Reduce the number of playback devices on the 
network, upgrade your network, or use a switch 
instead of a hub.
—
If you’re using DHCP, your router may not always 
allocate the same IP address to the AV receiver, so if 
you find that you can’t connect to a server or Internet 
radio station, recheck the AV receiver’s IP address on 
the “Network Setup” screen.
USB Device Playback
Make sure the USB device is plugged in properly.
—
The AV receiver supports USB devices that support 
the USB mass storage device class. However, 
playback may not be possible with some USB devices 
even if they conform to the USB mass storage device 
class.
USB memory devices with security functions cannot 
be played.
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