Troubleshooting – Sony DPP-MP1 User Manual

Page 29

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Others

Troubleshooting

If a problem occurs during operation of the unit, first check the points listed in this
troubleshooting guide. If the problem persists, contact your supplier, an authorized
Sony service station, or a Sony Technical Information Center. When you are using a
computer, you should also consult the documentation of the software.

Symptom

Cause/Remedy

Unit does not operate when turned
on.

Some images cannot be printed.

Image is cut off at top and bottom
or left and right.

• Power cord is disconnected.

c Is the power cord connected correctly? (Page 9)

• Battery Kit is not mounted properly.

c Refer to the documentation of the Battery Kit.

• Image files are not compatible with DPP-MP1.

c Image files whose file format is not compatible with

the DPP-MP1 may display on a computer but
sometimes cannot be printed (page 34).

• The horizontal/vertical size ratio of image file and print

paper are different.

c Set the print setting “FIT” to “ON” (page 22).

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