Quantum Audio Tape Drives A-Series - Manual (Page 41)

Chapter 3 Using Your Tape Drive
Power On Self-Test (POST) Troubleshooting
Quantum A-Series Tape Drives User’s Guide 25
POST Troubleshooting
Tips
3
Table 5 provides troubleshooting tips that you will find useful in the
event that your tape drive fails its POST.
If, after attempting the recommended actions listed in the table, the
problem still exists or recurs, a hardware failure may be the cause.
Contact your service representative.
Table 5 Troubleshooting Chart
If… Then… You should…
The system does not recognize
the tape drive.
Host computer may not be
configured to recognize the
network.
Configure system to recognize
the tape drive’s ID.
Network/IP parameters may
not be correct.
Configure network/IP
parameters.
Network cable may be loose. Ensure that the network cable is
fully seated at each connector
end.
The tape drive does not power
on.
No power is reaching the tape
drive.
Check the tape drive’s power
cable connection at the back of
the system.
You are experiencing reduced
drive transfer rates.
Check your operating
environment (host PC) and
cabling.
Update the cable to CAT-5E or
CAT-6. If the problem persists,
please contact customer
support.